Shipping, Refund and Return Policy

Shipping Information

Orders placed Friday and over the weekend will be processed the following Monday. We reserve the right to request signature delivery on any order. Our warehouse is located in St. Louis, Missouri and transit time varies based on destination.

Transit Companies

We utilize USPS as our shipping carrier.

Transit Times

Times vary based on destination and shipping method chosen.

Tracking Information

Shipping confirmation will be emailed at the end of each business day. Tracking numbers will be available within 24 hours from the time of shipment.

Shipping Cost Quotes

Our shipping costs are based on the total weight of your order as well as the destination location. To get a real-time shipping quote, please put the item(s) in your cart and proceed to check-out. After entering the country and postal code on the cart page, all the shipping options and associated costs will appear. 

Returns and Refunds 

All returns require approval and an RMA. Please email [email protected] for approval before sending back merchandise.

Central Gaming will accept returns on all unopened products within 2 weeks of delivery. Central Gaming does not cover shipping costs on returns. All returns are subject to a 15% restocking fee. The restocking fee is waived if store credit is elected as the refund method.

If a sealed product contains missing or damaged parts, you will have to contact the manufacturer to correct the problem. If you need help finding the contact information for the manufacturer, you may call or email Central Gaming and we will be happy to assist you.

Due to the fluidity of the collectible gaming market, we are unable to accept returns on singles, including Magic: The Gathering, Pokemon, Yu-Gi-Oh, and Digimon.

Please wait for approval from our customer service team before sending back any merchandise.